Loingseoireacht

Mizmiz Boutique Shipping Policy

 

 

1. Order Processing Time

 

All orders are processed, subject to stock availability and payment verification.

• Standard Processing Time: Orders are typically packaged and dispatched within 2 to 4 business days from the order date.

• Custom/Handmade Items: Items requiring custom creation, such as handmade apparel, may require an extended processing time of 5 to 7 business days. This will be clearly noted on the individual product page.

• Business Days: Business days are Monday through Friday, excluding official Irish public holidays.

 

2. Shipping Carrier and Delivery Regions

 

• Carrier: We rely on An Post (Irish Postal Service) and its international partners for all shipments.

• Shipping Areas:

  • Republic of Ireland

  • Northern Ireland

  • European Union (EU) Countries

  • International (Rest of World, limited service)

 

3. Shipping Rates and Estimated Delivery Times

 

Shipping rates and delivery estimates are calculated based on the total weight, dimensions of your order, and the destination address, and will be presented to you at the checkout step.

Region	Shipping Fee	Estimated Delivery (Business Days)
Ireland	Variable (Free shipping threshold may apply)	1–3 days
EU Zone	Variable (Calculated at checkout)	3–10 days
International	Variable (Calculated at checkout)	7–21 days

Please Note: Delivery times are estimates only. Delays may occur due to carrier issues, customs processing, or high-volume periods (e.g., Christmas, Black Friday).

 

4. Customs, Duties, and Taxes (EU and International)

 

Mizmiz Boutique is an Irish-based business.

• Shipments within Ireland and the EU: No customs duties or tariffs will be applied to orders shipped within the European Union. The final price shown includes applicable Irish VAT (Value Added Tax).

• International Shipments (Outside EU): For orders shipped to countries outside the EU, the recipient is responsible for any potential customs duties, import taxes, and brokerage fees levied by the destination country. Mizmiz Boutique is not responsible for these charges and will not refund them if the package is refused or returned.

 

5. Tracking Information

 

• Once your order has shipped, you will receive a confirmation email containing your An Post tracking number.

• You can monitor the status of your shipment using the provided tracking number on the official An Post website.

 

6. Lost or Damaged Orders

 

• Damaged Items: If your order arrives damaged, please take photographic evidence of the damage and email us at info@mizmizboutique.com within 48 hours of delivery.

• Lost Items: Please contact us if your domestic (Irish) order has not been delivered within 10 days, or your international order within 30 days, according to the tracking information. We will initiate an investigation with the carrier to resolve the issue.