Shipping cost and estimated delivery time depend on your delivery country. The exact rate and delivery estimate for your address are shown automatically at checkout before you pay. Full details are on our Shipping Policy page.

Yes, we ship to a number of countries — availability and rates are shown at checkout once you enter your delivery address. See our Shipping Policy for the current list of destinations.

Once your order ships, you'll receive a shipping confirmation with tracking information by email.

Get in touch with us as soon as possible — we can usually make changes or cancel an order only before it has been packed and shipped.

We currently ship to Ireland and the United Kingdom. Shipping rates and delivery estimates for your address are shown at checkout. See our Shipping Policy for details.

Orders are processed as soon as possible. As soon as your order ships you will receive a confirmation email with tracking information, if the shipping method supports tracking.

Free standard shipping may be available on selected orders. If it applies to your order, you will see it at checkout before you pay.

Orders sent to the United Kingdom may be subject to taxes, duties and import fees. Where available, these are calculated and shown at checkout before you place your order. If they are not collected at checkout, they may be due before or at delivery. Customs processing can also affect delivery times. Please see our Shipping Policy for details.

Please check your address carefully at checkout. If you need to correct it, contact us as soon as possible. We can usually help only before the order has shipped.

Contact us with your order number and we will help you work with the carrier. Delivery times are estimates and can be affected by carrier delays, weather and other events outside our control.

Full return and refund terms are on our Refund Policy page. Depending on your delivery country, some conditions may vary slightly — please check the policy for what applies to your region.

Contact us with your order number and we'll guide you through the process — see Contact Us below.

We're sorry! Contact us with your order number and a photo of the item, and we'll sort it out as quickly as possible.

You can request a return within 14 days after the last item on your order is delivered.

Where returns are accepted, items must be returned in the same condition they were received: unworn or unused, with tags, and in their original packaging. We may reduce your refund if an item has been used, damaged or handled more than necessary. Some items may not be eligible for return, as stated on the product listing or in the return terms. Contact us if you are unsure about a specific item.

You are responsible for arranging return shipping. If your return is approved, we will send you instructions on how and where to send the package.

No. Please request your return first by logging into your account. Items sent back without a return request will not be accepted. Details are in our Refund Policy.

After we receive and inspect your return, we will let you know whether the refund is approved. Approved refunds go back to your original payment method. Your bank or payment provider may need some extra time to show the refund. If you do not see it after a reasonable time, please contact us.

Please contact us before returning your item to ask about exchange options.

For eligible EU and UK cancellations we refund the product price and the cost of standard delivery, if you paid for delivery. We are not required to refund any extra amount paid for express or premium delivery beyond the cost of standard delivery.

If you are a consumer in the European Union or the United Kingdom, you may have the right to cancel your order within 14 days after you receive your goods, unless an exemption applies. See our Refund Policy for how this works.

As a boutique, we carefully select clothing, jewellery, accessories and home decor pieces to bring you unique, good-quality items at fair prices.

It depends on the item. Follow us on Instagram or subscribe to our newsletter to be first to know about restocks and new arrivals.

See our Jewellery Care guide for tips on keeping your pieces looking their best.

Check the size and measurement details on the product page. If you are between sizes or unsure, message us on WhatsApp, Instagram or by email and we will help you choose.

Availability is shown on each product page. Follow us on Instagram or subscribe to our newsletter to be first to know about new arrivals.

Prices are shown in euro (EUR).

Use the heart icon on a product to save it, then find your saved pieces on our Favourites page.

We accept all major cards (Visa, Mastercard, American Express, Maestro, Union Pay), digital wallets (Apple Pay, Google Pay, Shop Pay), and Klarna, Bancontact, BLIK, MobilePay and USDC where available in your region.

No — you can check out as a guest. Creating a free account is optional and lets you track orders and check out faster next time.

Yes. All payments are processed through Shopify's secure checkout — we never see or store your full card details.

Mizmiz Boutique is not VAT-registered, so VAT is not added to or shown on our orders.

Yes! Gift cards are available on our site and can be used like a regular payment method at checkout.

You pay at checkout when you place your order.

Yes. Enter your code in the discount code box at checkout and the discount is applied to eligible items before you pay.

Please check your spam or junk folder and make sure the email address you entered at checkout is correct. If you still cannot find it, contact us with your name and order details and we will help.

Yes. Enter the recipient's address as the delivery address at checkout.

Shopify Inbox (the chat bubble on our site) usually gets you the quickest response. You can also reach us via WhatsApp, Instagram or Messenger, or by email at info@mizmizboutique.com.

No, Mizmiz Boutique is an online-only store — everything is ordered through our website and delivered to you.

MIZMIZ Boutique is a small online business run by a sole trader based in Co. Limerick, Ireland. We sell online only; there is no physical store.

Follow us on Instagram or subscribe to our newsletter to hear about new arrivals first.

We would love to hear from you. Write to us at info@mizmizboutique.com or message us on WhatsApp, Instagram or Messenger.

Our Privacy Policy explains what information we collect, how we use it and what rights you have.

You can send a request through our Personal Data Requests page, manage how your data is shared on Your Privacy Choices, or email us at info@mizmizboutique.com.